The benefits of pharmacy connectivity are not exclusive to any single EMR solution. Read on to learn how users of various EMR systems have gotten more out of their investment by establishing an electronic prescribing connection to their local pharmacies:
- David Gorelick, M.D. (Newport, RI)
- Patricia Hernandez, Physician Assistant (Richland, WA)
- Samuel Kelly, M.D. (High Point, NC)
- Richard King, D.O. (Las Vegas, NV)
- Michael Randolph, MD (Baltimore, MD)
- Peter Schock , M.D., Karen Carlson, FNP
- Rebecca Andrews, M.D ., (New Britain, CT)
- Kenneth Adler, M.D ., (Tucson, AZ)
- Connecticut Multispecialty Group (Hartford, CT)
- Capital Health Plan (Tallahassee, FL)
David Gorelick, M.D., in practice for 14 years, (Newport, RI)
- Safe-Rx Award honoree
- Specialty: Internal Medicine
- Practice Size: 40 total employees: 13 full-time prescribers, 27 support staff, (two separate multi-specialty office sites)
- Technology Provider & Solution: eClinicalWorks, eClinical Works EMR
- Avg. Daily Rx Volume:30-40 New Rx/prescriber, 20 refills/prescriber
- Rx Time Savings: Roughly 10 hours each week, by having reduced the prescription-related phone and fax burden on the staff
- Quote: The doctors and staff use the EMR and electronic prescribing nearly 100% of the time... it was well worth the investment
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Patricia Hernandez, Physician Assistant, Richland Family Medicine (Richland, Wash.)
- Practice Size: 2 prescribers (1 doctor and 1 physician's assistant)
- Technology Provider & Solution: ChartConnect MedManager EMR
- Avg. Daily Rx Volume: 10 new prescriptions/prescriber, 30 refill requests/prescriber
- Rx Time Savings: Electronic prescribing has taken a 15 minute process to approve a refill down to 15 seconds.
- Quote: Three little clicks and boom, it's done.
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Samuel Kelly, M.D., in practice for 10 years, (High Point, NC)
- Practice Size: 3 physicians, 1 full-time and 1 part-time physician's assistants
- Technology Provider and Solution: Allscripts TouchWorks EMR
- Avg. Weekly Rx Volume: 200 New Rx/doctor, several hundred refill requests/practice
- Rx Time Savings: Reduced from 10% of total work hours to approximately 5%. Refill authorization time cut from as much as 90 minutes to 15 minutes or less.
- Quote: It didn't take long for us to all recognize that this new approach is just an inherently better way.
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Richard King, D.O., in practice for 9 years, (Las Vegas, NV)
- Practice Size: 12 adult medicine providers, 2 pediatric providers
- Technology Provider and Solution: Allscripts Touchworks EMR
- Avg. Daily Rx Volume: 40-60 New Rx/doctor, 50-60 refill requests/doctor
- Rx Time Savings: Pharmacy connectivity significantly reduced staff time spent managing 1000+ requests for prescription refills per day and strengthened relationship with pharmacist counterparts.
- Quote: Once you're comfortable with it, you'll never go back to handwritten prescriptions again.
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Michael Randolph, MD, in practice for 20 years (Baltimore, MD)
- Specialty: Internal medicine/Primary care private practice
- Practice size: 1 physician one physician’s assistant, 3 staff.
- Technology Provider & Solution: DrFirst Rcopia e-prescribing application and the NextGen electronic medical records (EMR) system.
- Avg. Daily Rx Volume: 15-20 New Rx per day, 20-30 refills per day
- Time Savings Associated with Management of Rx Refills: Dr.Randolph cites tenfold increase in daily efficiency and ability to authorize and transmit 20-30 refill authorizations in a matter of seconds.
- Quote: Thanks to the use of my EMR and e-prescribing systems, my daily efficiency has increased tenfold.
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Peter Schock , M.D., Karen Carlson, FNP (Bellevue, WA)
- Safe-Rx Award honoree
- Specialty: Family practice
- Practice Size: 5 e-prescribers, 20 total staff in practice
- Technology Provider & Solution: ChartConnect electronic medical record (EMR)
- Rx Volume: 200-300 new Rx/week; 500 refill authorizations/week
- Rx Time Savings: Eliminated 2 hours a day previously spent managing charges and paper prescriptions.
- Quote: Implementing an EMR system with e-prescribing capabilities was the smartest thing we ever did in terms of improving overall practice efficiency, medication safety and quality of care, and we've been saving a considerable amount of money, too.
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Rebecca Andrews, M.D ., in practice for 2 years (New Britain, CT)
- Safe-Rx Award honoree
- Specialty: Internal medicine, family practice, pediatrics
- Practice Size: 6 e-prescribers, 20 total staff in practice
- Technology Provider & Solution: eClinicalWorks EMR
- Rx Volume: 125-150 new Rx/week; 100 refill authorizations/week
- Rx Time Savings: Eliminated 2 hours a day previously spent managing charges and paper prescriptions.
- Quote: Without a doubt, electronic prescribing is the best part of our EMR system.
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Kenneth Adler, M.D ., in practice for 22 years (Tucson, AZ)
- Safe-Rx Award honoree
- Specialty: Family Medicine
- Practice Size: 4 e-prescribers, 12 total staff in practice
- Technology Provider & Solution: Allscripts Touchworks EMR
- Rx Volume: 200-250 new Rx and refill requests/week per physician
- Rx Time Savings: Eliminated 2 hours a day previously spent managing charges and paper prescriptions.
- Quote: Anytime you can get rid of a manual process, you eliminate the possibility for human transcription errors - wrong name, wrong medication, wrong dosage, wrong number of refills. All these things can and do happen when you rely on the old-fashioned phone- and fax-based prescribing process.
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Connecticut Multispecialty Group (Hartford, CT)
- Practice Size: 92 prescribers 275 staff at 14 locations
- Technology Provider & Solution: Allscripts Touchworks EMR
- Quote:
It's really unbelievable how much time it's
saving you - you don't really realize it until you start thinking about
how many hours you used to sit there with a pen in your
hand, grinding through the process every day. Now I can just
highlight seven or ten prescriptions on the patient's
medication list, click and send, and I can do it while I'm
still sitting there talking to my patient. It leaves much more
time to focus on what's
really important.
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Capital Health Plan (Tallahassee, FL)
- Practice Size: 42 total; 29 e-prescribing (optometrists and Physician Assistants are not currently using the system)
- Specialty: Family practice, internal medicine, pediatrics, cardiology, radiology urgent care and optometry
- Technology Provider & Solution: NextGen EMR
- Rx Volume: 3,544 new prescriptions weekly; 1,365 refill requests weekly with more than half managed electronically
- Quote:
We are saving a lot of time — which is valuable currency for busy physicians and staff members.
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